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URGENT! Upgrade from 7.1.5 to 9.1.1 hangs on cheksum_file

CHRISTIAN END
Level 1
Level 1

Hello everybody,

i'm actually doing a upgrade on a 7816-H3 with CUCM 7.1.5 to new Version 9.1.1.

In front of the upgrade i installed the refreh patch for 9.1.1. But after 2 hours, the installation seems to hang on the following:

4/30/2013 19:08:49 upgrade_manager.sh|Check that /common/download/9.1.1.10000-11/refresh_upgrade exists and is executable|<LVL::Debug>

04/30/2013 19:08:49 upgrade_manager.sh|Calling exec /common/download/9.1.1.10000-11/refresh_upgrade type=upgrade basepath=/common/download/9.1.1.10000-11 file_name= logfile/var/log/install/install_log_2013-04-30.19.07.42.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/9.1.1.10000-11/upgade_manager.xml|<LVL::Debug>

04/30/2013 19:08:49 refresh_upgrade|Parse argument type=upgrade|<LVL::Debug>

04/30/2013 19:08:49 refresh_upgrade|Parse argument basepath=/common/download/9.1.1.10000-11|<LVL::Debug>

04/30/2013 19:08:49 refresh_upgrade|Parse argument file_name=|<LVL::Debug>

04/30/2013 19:08:49 refresh_upgrade|Parse argument logfile=/var/log/install/install_log_2013-04-30.19.07.42.log|<LVL::Debug>

04/30/2013 19:08:50 refresh_upgrade|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>

04/30/2013 19:08:50 refresh_upgrade|Parse argument work_dir=/var/log/install|<LVL::Debug>

04/30/2013 19:08:50 refresh_upgrade|Parse argument intf_file=/common/download/9.1.1.10000-11/upgrade_manager.xml|<LVL::Debug>

04/30/2013 19:08:50 refresh_upgrade|No 'to' version specified. Extracting it from base path.|<LVL::Debug>

04/30/2013 19:08:50 refresh_upgrade|NEW_VERSION updated to 9.1.1.10000-11|<LVL::Debug>

04/30/2013 19:08:50 refresh_upgrade|Refresh Upgrade Starting|<LVL::Info>

04/30/2013 19:08:50 refresh_upgrade|IOWAIT monitor already running|<LVL::Debug>

04/30/2013 19:08:50 refresh_upgrade|Checksum the upgrade source on /mnt/source|<LVL::Info>

04/30/2013 19:08:50 refresh_upgrade|Calling sha1sum -c /common/download/9.1.1.10000-11/checksum_file|<LVL::Debug>

This is the last output, that i can see from the install Log.

I need some urgent help on this. Should i wait more time? Could it be, that this can took over 2 hours form checksuming????

Thanks...

Christian

2 Replies 2

Aman Soi
VIP Alumni
VIP Alumni

Hi Christian,

Before uploading the patch on MCS server, u can verify the checksum ?

Did u upgrade the DRAM on MCS server?

Please let us know the exact CUCM version of 7.1.5 and 9.1.1

regds,

aman

it seems the file your are upgrading from is corrupted , try to download another upgrade file

and check MD5 value before starting the upgrade to make sure is healthy file