Im getting this error message in Cisco IP Phones 7911 and 7962 registered in CUCME. But in same cucme, Cisco IP communicator is able to show the corporate directory.
ip source-address 10.1.184.1 port 2000
url directories http://10.50.2.3:8080/ccmcip/xmldirectory.jsp
url services http://10.50.2.3:8080/ccmcip/getservicesmenu.jsp
url authentication http://10.50.2.3:8080/ccmcip/authenticate.jsp
max-conferences 8 gain -6
create cnf-files version-stamp 7960 Mar 17 2013 05:51:01
Please refer to this link which is quite similar to your problem wherein IP phones frimware was degraded.
there is a restriction for java phones when using external directories
"Configuring external directory service only works with non-Java based phones. Any Java based phone will display duplicate directories for the following:
kindly find the below link
please rate if it is helpful
actually i faced a problem like that before with CME, and it was solved after firmware upgrade.
give it a try.
Can you be more specifi and tell me exact firmware details since i have tried 3 different firmwares but this showing duplicate missed call, placed calls nadreceived call and not showing coporate directory
Actually it was with IP Phones 69xx series.
you can check the release notes for the firmware you want to upgrade to. or give me the current firmware with the problem and i will suggest a good one for you.