I'm having troubles users cannot log out from IP Communicator any idea what is the problem?
Go to Solution.
I guess you are referring to extension mobility on IP Communicator registered on CUCM.
Have you tried to go to CUCM Admin->Device-> Phone -Select IP Communicator->Extension Information and Log out User? Can you verify that this works for you?Can you also check that the Service URL is resolvalbe by these users?
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Have you subscribe the EM service for the phone
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