Using dashes in CUCM user telephone numbers

[James Hawkins]

Hello,

I have a customer for whom I am deploying CUCM 9.1 and integrating with Active Directory.

They have populated the ipPhone field using numbers in the format 123-4567.

CUCM imports the users and from the Help page it seems that the "-" character is supported, as are "(" and ")", but I want to check whether using numbers in this format is likely to cause any issues.

FYI they will also be using Jabber and are not willing to move to E.164 DNs.

[Chris Deren · Accepted solution]

Dashes and parenthesis are OK and will be ignored by CUCM when the number is dialed.

HTH,

Chris

[James Hawkins]

Thanks Chris,

My worry was that Jabber or other product would not be compatible.

[Chris Deren]

No problem there either as it is ultimately CUCM that dials the number.

HTH,

Chris