I just received a VG-310 voice gateway and when I try to configure it, it will not accept any MGCP or CCM-MANAGER commands. When I run the show ver command, instead of listing 24 Voice FXS interfaces, it lists 1 VPN Module. I'm guessing this is part of the problem but do I have to replace actual hardware or is this a software / licensing issue?
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I get the following. I compared it to one of our in use gateways and it looks like it's missing the onboard 24 FXS voice interface.
NAME: "VG310", DESCR: "VG310 chassis, Hw Serial#: FJC25071CYC, Hw Revision: 1.0"
PID: VG310 , VID: V01 , SN: FJC25071CYC
NAME: "PVDM3 DSP DIMM with 64 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP D IMM with 64 Channels"
PID: PVDM3-64 , VID: V01 , SN: FOC24434AX8
NAME: "VG3X0 AC Power Supply", DESCR: "VG3X0 AC Power Supply"
PID: PWR-VG3X0-AC , VID: , SN:
Thanks for your help.