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VG202XM - way to put call on hold or transfer?

Scott Jones
Level 1
Level 1

Have an issue where a user requires an analog phone, but they also need the ability to either put the call on hold (at a bare minimum) or transfer it to another user.  I realize the analog gateways are limited...but this is a particular case where we don't have any other options.  CUCM version is 9.1.2, gateway is a VG202XM.

Have any of you come across a similar situation and were you able to work around it somehow?

1 Reply 1

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Scott,

If you use SCCP to configure the endpoints in cucm, you can use the sccp supplementary features.

http://www.cisco.com/c/en/us/td/docs/ios/voice/fxs/configuration/guide/12_4T/fxs_12_4T_cg/fxssccpsplmft.html

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