VG224 Does Not Register to CUCM

[dtom]

We are running CUCM 11.0 and trying to get a vg224 to register to it.  Here is the config:

sccp local FastEthernet0/0
sccp ccm cucm-sub2.staff.fusd.local id 1
sccp ccm cucm-pub1.staff.fusd.local id 2
sccp ccm 10.213.160.2 id 3
!
ccm-manager config server cucm-sub3 cucm-pub1
ccm-manager config
ccm-manager sccp local FastEthernet0/0
ccm-manager sccp  
!
sccp ccm group 1
  bind interface fa0/0
  ass ccm 1 priority 1
  ass ccm 2 priority 2
  ass ccm 3 priority 3
  switchback method graceful
!
!
voice service voip

stcapp

The vg224 keeps on registering to the local gateway -  10.223.160.2 and not to the subscriber.  Any thoughts here?

[Wilson Samuel]

Hi,

I would want to test the DNS first and see if there is any issues with resolving the URL / Hostnames to IP Addresses for the CCM Servers.

If that checks out fine, then the MAC Address for the VG on the CCM.

HTH

Plz rate all helpful posts.

[dtom]

The DNS appears to be fine and changed the config:

from:

sccp local FastEthernet0/0
sccp ccm cucm-sub2.staff.fusd.local id 1
sccp ccm cucm-pub1.staff.fusd.local id 2
sccp ccm 10.213.160.2 id 3

to:

!
sccp local FastEthernet0/0
sccp ccm 10.213.160.2 identifier 4
sccp ccm 10.223.250.12 identifier 2
sccp ccm 10.223.250.14 identifier 1
sccp
!

The MAC address appears to be fine:

vg224-servicecenter-m-6#sh int fa0/0
FastEthernet0/0 is up, line protocol is up
  Hardware is Gt96k FE, address is 001f.9e58.bfd4 (bia 001f.9e58.bfd4)
  Internet address is 10.213.160.9/24

Mac Address (Last 10 Characters) - 1F9E58BFD4

Any other thoughts here?

[Chris Deren]

Make sure the Device pool assigned to the devices in CUCM uses CUCM group that matches the CUCM servers listed in your configuration.  

Also, I don't see "sccp" in your config, please enter "no sccp", followed by "sccp".