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dtom
Beginner

VG224 Does Not Register to CUCM

We are running CUCM 11.0 and trying to get a vg224 to register to it.  Here is the config:

sccp local FastEthernet0/0
sccp ccm cucm-sub2.staff.fusd.local id 1
sccp ccm cucm-pub1.staff.fusd.local id 2
sccp ccm 10.213.160.2 id 3
!
ccm-manager config server cucm-sub3 cucm-pub1
ccm-manager config
ccm-manager sccp local FastEthernet0/0
ccm-manager sccp  
!
sccp ccm group 1
  bind interface fa0/0
  ass ccm 1 priority 1
  ass ccm 2 priority 2
  ass ccm 3 priority 3
  switchback method graceful
!
!
voice service voip

stcapp

The vg224 keeps on registering to the local gateway -  10.223.160.2 and not to the subscriber.  Any thoughts here?

3 REPLIES 3
Wilson Samuel
Rising star

Hi,

I would want to test the DNS first and see if there is any issues with resolving the URL / Hostnames to IP Addresses for the CCM Servers.

If that checks out fine, then the MAC Address for the VG on the CCM.

HTH

Plz rate all helpful posts.

The DNS appears to be fine and changed the config:

from:

sccp local FastEthernet0/0
sccp ccm cucm-sub2.staff.fusd.local id 1
sccp ccm cucm-pub1.staff.fusd.local id 2
sccp ccm 10.213.160.2 id 3

to:

!
sccp local FastEthernet0/0
sccp ccm 10.213.160.2 identifier 4
sccp ccm 10.223.250.12 identifier 2
sccp ccm 10.223.250.14 identifier 1
sccp
!

The MAC address appears to be fine:

vg224-servicecenter-m-6#sh int fa0/0
FastEthernet0/0 is up, line protocol is up
  Hardware is Gt96k FE, address is 001f.9e58.bfd4 (bia 001f.9e58.bfd4)
  Internet address is 10.213.160.9/24

Mac Address (Last 10 Characters) - 1F9E58BFD4

Any other thoughts here?

Chris Deren
Hall of Fame Master

Make sure the Device pool assigned to the devices in CUCM uses CUCM group that matches the CUCM servers listed in your configuration.  

Also, I don't see "sccp" in your config, please enter "no sccp", followed by "sccp". 

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