VG224 with CCM 7.1.2 using SCCP

[spazziani]

Hello,

I configured a VG224 with CCM 7.1.2 using the SCCP protocol to the analog stations have more features. All 24 branches have been registered in CallManager, but when I make calls to PSTN'm having some problems on IDD calls, 0800 and Services and Emergencies.

IDD calls to have the following problem:

CallManager Route Pattern in -> 000.!

When the extension that is registered in VG224 dials happens the following symptom:

- The user hears a busy tone after 5 seconds and the call is routed to the Voice Gateway and is normally completed. Users are complaining of busy tone before the call is completed. Below is the flow of the call.

     - User Dials -> call the match on Route Pattern -> User hears a busy tone -> call is routed to the Voice Gateway -> User listens to the Ring Back -> call is completed normally.

I've done some tests, instead of putting the character! (Exclamation mark), put X Calls do not have problems, busy tone stopped happening before the call is completed.

Only one problem that has international calls and 0800 calls and services are of varying sizes can not create routes with X.

Has anyone had a problem like this?

Below are the settings VG224.

Regards,

Vinicius

[paolo bevilacqua · Accepted solution]

Edited.

[spazziani]

Hi,

The problems are different is a problem with MGCP and SCCP with other different sites.

[dave.hodgkiss]

Hi,

Why don't you be more granular with you route patterns and seperate them out.

Example of freephone numbers in Spain

0.[8-9]0[02]XXXXXX

Mobile

0.[6-8]XXXXXXXX

National

0.9[1-9]XXXXXXX

Sounds to me like you may have overlap in your dialplan.

Regards

Dave

[spazziani]

Hi,

My routes are configured this way, but routes to DDI
(international) and 000.!. I have that route because here in Brazil LINKS
international numbers of digits have varied so that the route and
done this way.

[spazziani]

Follow the link below to solve this problem:

https://supportforums.cisco.com/message/3261380#3261380