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vg310 modem missing digits when dialling

3rd party has multiple lift modems that dial into their control periodically

they are connected to ports of a vg310 set up as mgcp .. 

problem is they often misdial ,   they are supposed to dial numbers in the 908xxxxxxxxxxx format   but often the cucm sees only the 0 ( 9 is missing) so a configured translation pattern is triggered and routes the call to the operator .. other times the last 6 or so digits are sent ..  this has been caught on cucm traces.  I'm guessing its a modem setup issue , once it has managed to dial the correct number and establish a call everything else is ok .. its just the dialling issue . any other ideas ?

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