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VIC2-4FXO not showing on CCP

Marc El Achkar
Beginner
Beginner

Hello,

I have a cisco 2921 which i added to it a VIC2-4FXO card, i can see the card in the "show diag" from the CLI,

but i cant see it on the CCP in order to configure it from the CCP.

Its not the first time i add a card and it doesnt show up on the CCP.

Is there a way to resolve this issue or am i missing anything?

3 Replies 3

Marc El Achkar
Beginner
Beginner

It was a bug with Cisco CCP they released a new version which should fix it.

paolo bevilacqua
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

Do you have the PVDM3 module,  mandatory to support voice cards ?

i talked to cisco tac and they released a newer ccp version, by that time it was CCP 6.1 if im not mistaken,

the voice card was working normally from the CLI, but wasn't appearing onthe CCP.

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