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Viewmail, VM Message forwarded

travis-dennis_2
Level 7
Level 7

Hello,

I am still getting details but wanted to see if anyone has seen this

In ViewMail 8.5 if you have a message highlighted then go create a Word document and send it as an attachment the VM message that you had  highlighted gets sent along in that same email as an attachment.

All replies rated.  Thanks in advance

6 Replies 6

Gajanan Pande
Cisco Employee
Cisco Employee

Travis,

Is that for CUC or Unity ?

Also, could you please rephraze/elaborate your query again ? I couldnt figure out if you are asking or telling something.

GP.

Timothy Kolasa
Level 1
Level 1

I am having the exact same situation that you are describing, Travis. I am wondering if upgrading to a newer version of Viewmail will fix the problem. My issue is with Unity Connections.

For us an upgrade to 8.6 fixed the problem. Also it turns out the VM was not actually being sent out.  It only appeared to be getting sent out.  The attachment was blank.

Connections 8.6 or Viewmail 8.6?

Sorry!  HaHa.  ViewMail

Sure enough, the Viewmail 8.6(6) install did the trick. Thanks!