cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
159
Views
0
Helpful
1
Replies
Beginner

VM not moving to exchange

Hi All,

We are using cisco unity 4 and MS exchange in the same server. Voice mails are not moving from the unity to exchange for some of the extenisons. Voice mails for the all users are working fine but only few users are reporting that they are not getting the voice mails. I already rebooted the server and ran voice mail wizard but no luck. Can some one help me on this.

1 REPLY 1
Highlighted
Beginner

Re: VM not moving to exchange

Unity and Exchange on the same box really shouldn't need much configuration.  If you have a user in that setup where the messages are getting stuck in the MTA directory and not being delivered to exchange (ie no MWI) get the newest version of the GUSI tool, install it, generate the cab file and open a tac case.

http://www.ciscounitytools.com/Applications/Unity/GUSI/GUSI.html

CreatePlease to create content
Content for Community-Ad
July's Community Spotlight Awards