08-19-2014 12:55 PM - edited 03-16-2019 11:48 PM
08-19-2014 01:11 PM
There's a CUCM service parameter that controls that, if you search for Unity or CUC you should find it.
08-19-2014 11:21 PM
This is:
Display Original Calling Number on Transfer from Cisco Unity:
This parameter determines whether Cisco CallManager displays the original calling party number for calls that are transferred from the Cisco Unity voice messaging system. Valid values specify True (display the original calling number when a call is transferred from a Unity voice messaging port) or False (display the number of the Unity voice messaging port through which the call was transferred).
This is a required field.
Default: False
Suresh
08-19-2014 11:51 PM
Hello
Can you find the below:-
Go to the CallManager Service parameters - Advanced - Search for "Display Original Calling Number on Transfer from Cisco Unity" - True
Note : if it doesnot work , kindly go to CUC to release the call to switch , not supervisor transfer .
Thanks
Please rate all useful information
09-22-2015 11:17 AM
We are experiencing the same thing intermittently on our latest upgrade to 10.5 Have you resolved this???
Thanks
Kevin
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