Have a customer that recently upgraded Unity to Unity Connection 8.6
The customer also uses Windows 7 Professional 32-bit with Outlook 2007 and Exchange 2010.
When they go to create a new email by clicking on New is the task bar, the window that pops up should have tabs for Message, Insert, ...
More often than not since the upgrade, the Message Tab, that has the Viewmail Icon at the end of it, is missing. What is troublesome is that without the Message tab, the user can not change fonts, underline and all the rest of the formatting things.
It is very random in that it is not every time, but once it happens it tends to continue. Exiting Outlook and restarting it sometimes fixes things, but never for good.
We have looked into the system error logs and do not find any logged messages that would give me a key to what is going on.
I do not see anything in the bug tool that looks like this.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
(view in My Videos)
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...