09-27-2010 06:46 AM - edited 03-16-2019 01:01 AM
Hello, I installed VMO 8 with Unity 7 and CUCM 7 on XP machines. when i try to send a VM to a phone i get :" The Specified Phone Number does not answer" any idea?
Thanks in advance.
09-27-2010 07:07 AM
Do you have TRAP ports for that VM integration?
Are the VM ports able to dial that DN?
HTH
java
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09-27-2010 10:49 AM
I don't have trap setup and yes the number can dial the VM port number.
Thanks.
09-27-2010 11:02 AM
Hi
TRAP = telephony recording and playback; you'll therefore need some trap ports for playback.
Also whether the DN can dial the voicemail port is unrelated to whether the voicemail port can dial the DN; use DNA to verify whether the CSS assigned to the VM ports can dial the end user's DN.
Regards
Aaron
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