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5
Helpful
3
Replies

voice hunt-group and Miss call

Abdullah Hashim
Level 1
Level 1

Hello every one,

we Have CME 8.6 Problem is when we  received call in this number 200 (Hunt Group) all Phone are ring ok but after the frist phone 90 Pickup or take the call , all other Phone like 91,92,93,94 display a Miss call in our Pohnes

with this config

voice hunt-group 1 parallel

list 90,91,92,93,94

timeout 45

pilot 200

telephony-service

video

no auto-reg-ephone

max-ephones 25

max-dn 50

ip source-address 172.16.0.1 port 2000

timeouts interdigit 2

system message YAZ

url services http://172.16.0.2/voiceview/common/login.do

url authentication http://172.16.0.2/voiceview/authentication/authenticate.do 

cnf-file location flash:

cnf-file perphone

user-locale U1 load CME-locale-de_DE-German-8.8.2.3.tar

network-locale U1

load 7941 SCCP41.9-2-1S.loads

load 7941GE SCCP41.9-2-1S.loads

load 7942 SCCP42.9-2-1S.loads

load 7945 SCCP45.9-2-1S.loads

load 7961 SCCP41.9-2-1S.loads

load 7962 SCCP42.9-2-1S.loads

load 7965 SCCP45.9-2-1S.loads

load 7970 SCCP70.9-2-1S.loads

load 7971 SCCP70.9-2-1S.loads

load 7975 SCCP75.9-2-1S.loads

load ata ATA030204SCCP090202A.zup

time-zone 20

time-format 24

date-format dd-mm-yy

voicemail 98

max-conferences 8 gain -6

moh "flash:/music-on-hold.au"

multicast moh 239.10.16.16 port 2000

web admin system name admin secret 5 $1$0P8E$Vd4UlXt/5E7ieljS4BJur0

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

transfer-pattern 0

secondary-dialtone 0

create cnf-files version-stamp Jan 01 2002 00:00:00

!

!

ephone-template  1

network-locale 1

user-locale 1

!

!

ephone-dn  1  dual-line

number 90 secondary 70290

pickup-group 1

label Zentrale

name Zentrale

call-forward all 200

call-forward busy 98

call-forward noan 98 timeout 25

huntstop channel

hold-alert 30 originator

!

!

ephone-dn  2  dual-line

number 91 secondary 70291

pickup-group 1

call-forward busy 98

call-forward noan 98 timeout 25

huntstop channel

hold-alert 30 originator

!

!

ephone-dn  3  dual-line

number 92 secondary70292

pickup-group 1

call-forward busy 98

call-forward noan 98 timeout 25

huntstop channel

hold-alert 30 originator

!

!

ephone-dn  4  dual-line

number 93 secondary 70293

pickup-group 1

call-forward busy 98

call-forward noan 98 timeout 25

huntstop channel

hold-alert 30 originator

!

!

ephone-dn  5  dual-line

number 94 secondary 70294

pickup-group 1

label MANAG

name MANAG

call-forward busy 98

call-forward noan 98 timeout 25

huntstop channel

hold-alert 30 originator

!

!

ephone-dn  6  dual-line

number 95 secondary 70295

pickup-group 1

label MANAG2

name MANAG2

call-forward busy 98

call-forward noan 98 timeout 25

huntstop channel

hold-alert 30 originator

!

!

ephone-dn  10

number 80..

mwi on

!

!

ephone-dn  11

number 81..

mwi off

!

!

ephone  1

mac-address A418.758B.XXXX

ephone-template 1

type 7975

button  1:3

!

!

!

ephone  2

mac-address 58BF.EA21.XXXX

ephone-template 1

type 7975

button  1:2

!

!

!

ephone  3

mac-address 3CCE.7359.XXXX

ephone-template 1

type 7942

button  1:1

!

!

!

ephone  4

mac-address 3CCE.73AC.XXXX

ephone-template 1

type 7942

button  1:4

!

!

!

ephone  5

mac-address 0022.905C.XXXXx

max-calls-per-button 2

type ata

button  1:5

!

!

!

ephone  6

mac-address 2290.5C46.XXXXX

max-calls-per-button 2

type ata

button  1:6

!

thank you for help

3 Replies 3

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

This is expected behaviour. Once a call is presented to a phone and not answered it is registered as missed call. The only way to avoid this is to use a shared line.

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

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thank youaokanlawon  

for you snswer but I said the frist number will answer I mean the voice hunr group have this numbers 90.91.92.93.94

we recive a call and phone 90 will take the call that mean he answer the call but all other number in the same group showing our display Miss call

thank again

I understand that but you are using parallel algorithm which means all the other numbers also ring and only one answers the call, so the others will show as a missed call. This is a normal behaviour.

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts
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