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Replies

voice hunt-group issue on a 2911.

keithtuttle
Level 1
Level 1

I am trying to ring a Hunt-group and after a set period of time route the call to a dial-peer which rings an auto attendant.

The call rings the meembers of the hunt group and then disconnects.  The call will not forward to the AA.

If i change the connection plar to be the AA then the call rings into the AA no problem.

Here is the config:

voice-port 0/0/0

connection plar 1095

description Analog 123-456-7890

caller-id enable

voice hunt-group 100 parallel

final 8888

list 1000,1001,1002,1003,1011

timeout 5

pilot 1095

dial-peer voice 8888 voip

destination-pattern 8888

session protocol sipv2

session target ipv4:10.0.0.252

dtmf-relay rtp-nte

codec g711ulaw

ephone-dn  3  dual-line

number 1001

label Basement - 1001

description 123-456-7890

name Basement

call-forward busy 51001

call-forward noan 51001 timeout 14

huntstop channel

!

!

ephone-dn  4  dual-line

number 1000

label LivingRm - 1000

description 123-456-7890

name LivingRm

call-forward busy 51000

call-forward noan 51000 timeout 14

huntstop channel

!

!

ephone-dn  5  dual-line

number 1002

label Kitchen - 1002

description 123-456-7890

name Kitchen

call-forward busy 51002

call-forward noan 51002 timeout 14

huntstop channel

!

!

ephone-dn  6  dual-line

number 1003

label Laundry - 1003

description 123-456-7890

name Laundry

call-forward busy 51003

call-forward noan 51003 timeout 14

huntstop channel

!

!

ephone-dn  7  dual-line

number 1004

label Bedroom - 1004

description 123-456-7890

name Bedroom

call-forward busy 51004

call-forward noan 51004 timeout 12

huntstop channel

!

!

ephone-dn  10  dual-line

number 1010

label KeithSoft - 1010

name Keith

call-forward busy 51010

call-forward noan 51010 timeout 14

huntstop channel

!

!

ephone-dn  11  dual-line

number 1011

label keithfromoffice

name keith

call-forward busy 51011

call-forward noan 51011 timeout 14

huntstop channel

18 Replies 18

OK i just wanted to make sure i was following the correct config.  I thought if there is a better way to do this then i am open to that.

Thanks for the reply.

Keith,

Is the "AA" a service you have running in CME (i.e. BACD) or is it the attendant application running in CUE? Or something else altogether.  Islam is hunting the the BACD angle here. Your original dial-p suggested you may have AA enabled in CUE (or similar).

To dig deeper, we'll need output from:

show run | s application

show run | s ephone-dn

sh run | s telephony-s

sh run | s dial-peer

If you are trying to use CUE for the AA then we'll need you to session into CUE and provide the output of "show run"

-Bill (@ucguerrilla)

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

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keithtuttle
Level 1
Level 1

Thanks for all who replied.  This problem has been fixed.

Hunt-Group bug!!

I was using a hunt-group of 100.

voice hunt-group 100 parallel

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtn99445

Thanks Keith for updating us. That really was a nasty one..I looked online to see what the issue could be but didnt find anything..Nice work..(+5)

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