%VOICE_IEC-3-GW: CCAPI: Internal Error (Incoming loop) || %CALL_CONTROL-6-CALL_LOOP

[vgkarthikeyan91]

We recently enabled voice iec syslog on the CUBEs. Since then, we've been seeing a lot of the below errors. Any suggestion for resolution ?

306619: Sep 18 2017 16:28:43.825 EST: %VOICE_IEC-3-GW: CCAPI: Internal Error (Incoming loop): IEC=1.1.180.1.28.0 on callID 0

306620: Sep 18 2017 16:28:44.328 EST: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

[Chris Deren]

Sounds like misconfigured dial-peers, can you post your configuration?

[vgkarthikeyan91]

Thanks for your reply. Please find the attached config.