07-18-2012 09:05 AM - edited 03-16-2019 12:15 PM
Dear Friends,
I am facing a weird issue with a user on his 7965. When he tries to press the MESSAGE key, he receives a following error.
Error: 874001 Server failed on command. Voice mail server is unavailable. Try again later.
His phone freezes and unable to come out and has to unplug the phone to come out.
Any Idea?
I am running with the CUCM 7.1.5.32900-2
Unity Connections: 7.1.5ES33.32900-33
07-24-2012 07:44 AM
need a bit more info
- is this view mail or are you just using the VM profile for the message key
- is this happining to everyone?
07-24-2012 08:26 PM
Hi,
I believe this is related to Visual Voice Mail.
Have you configured it according to follloing link.
regards
Ronak patel
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