11-11-2008 10:50 AM - edited 03-15-2019 02:29 PM
Is anybody aware of voice recording software/application ? For example if somebody calls an extension the conversation needs to be recorded for legal/other purposes.
11-11-2008 10:59 AM
If you're using Unity or Unity Express, there is a free feature called Live Record.
Unity
http://ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm
Unity Express
There are also third party applications available for call recording.
Hope this helps.
Brandon
11-11-2008 11:49 AM
Thanks,
Any third party vendors for recording application that you know of?
11-11-2008 11:56 AM
Cisco CRS (IPCC) is capable of call recording. Here are a few others.
Witness
Nice
IPcelerate
Hope this helps.
Brandon
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