Hi everybody,
I'm working on a CUCM 9.1.2, outside calls are routed in/out PSTN via a a gateway C2800, using IOS 15.1(4)M4
I'm encountering an issue with the outgoing and incoming calls, users are hearing sizzling in their conversations.
I entered the CLI command: show voice dsp, here's a capture from the command's output:
CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending
LEGEND : (bad)bad (shut)shutdown (dpend)download pending
DSP DSP DSPWARE CURR BOOT PAK TX/RX
TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT PACK COUNT
====== === == ========= ========== ===== ======= === == ========= == ==== ============
C5510 001 01 g711ulaw 28.3.5 busy idle 0 0 0/0/0:15 28 0 14946/15333
C5510 001 02 g711ulaw 28.3.5 busy idle 0 0 0/0/1:15 28 0 14299/14673
C5510 001 03 g711ulaw 28.3.5 busy idle 0 0 0/0/1:15 04 0 15749/15734
C5510 002 01 g711ulaw 28.3.5 busy idle 0 0 0/0/1:15 30 0 192418/19707
1
C5510 002 02 g711ulaw 28.3.5 busy idle 0 0 0/0/0:15 31 0 9557/9806
C5510 002 03 g711ulaw 28.3.5 busy idle 0 0 0/0/1:15 29 0 204319/20929
6
C5510 003 01 g711ulaw 28.3.5 busy idle 0 0 0/0/1:15 20 0 110268/11218
8
C5510 003 02 g711ulaw 28.3.5 busy idle 0 0 0/0/0:15 23 0 3429/3530
C5510 003 03 g711ulaw 28.3.5 busy idle 0 0 0/0/0:15 29 0 21983/22531
C5510 004 01 g711ulaw 28.3.5 busy idle 0 0 0/0/0:15 30 0 38068/39016
C5510 004 02 g711ulaw 28.3.5 busy idle 0 0 0/0/1:15 24 0 8824/9089
Can you, guys, please tell me what to do to troubleshoot this issue ?
Thanks in advance,
