VOIP for SMB

[foued kh]

Hi all,

As a beginner in VOIP, i ask you please if you can guide me how to prepare a voip solution for an SMB office with 15 users. I mean, what I should choose (CUCM or CME, Type of router, which cards i have to add to the router) ?

Regards

[Gregory Brunn]

I would suggest engaging with a cisco partner or your cisco account manager to help you design out a solution that will meet your needs.

if you want to research you can start by googling the data sheets for the 4300 4400 routers series and other routers that support cucme. There are also hosted and hybrid solution like spark and or on prem cloud configure be something k.

if I where you I would start by coming up with a list of requirements for your voice infrastructure or must have from a feature standpoint and then engage with a partner/ account manager.

things to think about?

what will my pstn  connectivity be, sip, h323, pots, pri

how many lines will each phone need?

do I need voicemail?

are there special greetings that need to play during certain situations?

[foued kh]

THank you so much for advices

[Dennis Mink · Accepted solution]

15 users, forget about call manager, go call manager express.  15 users a single or double BRI would do, but look into using an ITSP.

cisco ISR 4321 is the cheapest one that will probably fit your requirement

[foued kh]

So helpfull, thank you !