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voip troubleshooting

dkblee
Level 1
Level 1

hi! Is there any simple to use voip trouble

shooting tool available? Any recommendation? Thanks.

2 Replies 2

Hello,

There are multiple ways to do so but what exactly do you want to troubleshoot (Gateway , Call manager , SIP trunk , E1 , etc....)????

Amer

Jaime Valencia
Cisco Employee
Cisco Employee

Most of the time you'll be looking at debugs and/or traces depending on what you want to troubleshoots, where, what protocol, what issue, etc.

There are a few tools like the triple combo that can parse thru debugs or traces, BUT, a lot of times what you need to look won't be shown there.

So you'll end up looking at the flat file or what you captured.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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