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Beginner

.wav File is not working!!

Can hear the Voicemail thru cisco phone, but not receiving the VM in .wav file form.

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Beginner

Configuration is fine in unity. and Active directory also the contacts has been created and assigned a email id:. And users under the Voicemail has been associated to the correct contacts. Also I verified with my email id: and i was receiving the wav file notification. But when i was using clients ID: for wav file notification, they are saying that, they are not getting any wav files, but could hear the VM's thru phones.

Please help !!!!