12-01-2014 12:08 AM - edited 03-17-2019 01:08 AM
Hi All,
Cannot log in to 6921 phone using IP address after upgrading new fw
Previous Fw - sccp 9.2.1.0
New FW - sccp-9-41-3SR1
Call Manager - 8.6.2
Tried with different browser
tried with disable and enable web access on phone config.
Can access web with previous FW
Any idea how to resolve this.
Thanks,
12-01-2014 12:38 AM
Hi All,
i too am facing this issue.
firmware version:: same.
CUCM version :: 9.1.2
Please help.
Thanks,
Prantik
12-01-2014 01:08 AM
You'll need to raise a TAC case to progress to a fix if a newer/fixed version of firmware is not available.
Otherwise use the older firmware, or an in-between release (e.g. the oldest one that has the fix for whatever problem cause you to upgrade originally).
Aaron
12-01-2014 01:42 AM
Hi,
Yes tried, didn't work on explorer 10.
Are you able to access?
I'm going to upgrade cucm to 10.5 so i have to use 9.4(1)SR1
Thanks.
12-01-2014 02:05 AM
yes it is 10.0.5 internet explorer.
Also my CUCM version is 9.1.2.
12-01-2014 04:58 AM
Maybe problem with my cucm version 8.6.2
Any idea to resolve this ?
Thanks
12-01-2014 12:49 AM
Hi Mahesh,
I tried on internet explorer and it works fine.
Could you check on Internet Explorer?
Thanks,
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