cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

40464
Views
35
Helpful
14
Replies
s.sharma1
Beginner

WebEx Meeting Error

 

"failed to get correct parameters while downloading the meeting component" this is the error message i m getting while joining any WebEx meeting on chrome .,., everything is working fine on other browsers .,., any advice on this will be appreciated 

 

 

attached is the error message 

14 REPLIES 14
sanjay.kumar
Beginner

I am also facing same issue with one of my laptop , done all the basic troubleshooting like clear cookies and cache , reinstall the browser , try with different browser but issue is remain there , if any one have any resolution please do post here , will be highly appreciable

 

 

Thanks & Regards

Sanjay Kumar


@sanjay.kumar wrote:

I am also facing same issue with one of my laptop , done all the basic troubleshooting like clear cookies and cache , reinstall the browser , try with different browser but issue is remain there , if any one have any resolution please do post here , will be highly appreciable

 

 

Thanks & Regards

Sanjay Kumar


Hi,

 

Kindly go into internet Options in tools,

Go to -> Advanced tab and tick all SSL and TLS related checkbox and check

 

Regards

Sudhanshu

Thanks  Sudhanshu,

 

 

 

Thanks & Regards

Sanjay Kumar

Thanks!!!

Thanks, It worked perfectly.

Hello
I did this( Tick all SSL and TLS related checkbox) and also turned off the firewall, but it's still a problem. Any advice on this will be appreciated


Thanks & Regards

Sarmen Saroyan

Hi,

Internet Options -> Advanced -> Tick all SSL and TLS related checkbox and try

Regards
Sudhanshu
ricky759
Beginner

in start up option search for internet option if you are not able to get it.

"in start up option search for internet option if you are not able to get it."

Not sure what that means above?

 

I also have at least one machine that can join meetings but can not present.

I can not install the webex meeting app.

Is there a direct download for the webex meeting app for Windows 10?

 

Hi, I have been using Cisco Webex Meetings since many month, perfectly fine. 
Since yesterday suddenly I can not start up.
I reach to the screen of "Starting Webex..." - and circle that goes round - and gets stuck for ever.

Bellow it writes:  "Still having trouble? Run a temporary application to join this meeting immediately."

- I tried to click there => it does not help
I also:
-Tried direct access to application (not through browser)
-tried in Other browser (Chrome)
-Killed all Webex processes in Cnrk-Alt-Supr
-restarted computer
-uninstalled Webex - installed again

none of this made me enter.

 

In most of the cases I get no error message, startup simply gets stuck.

With direct access to application I got an error saying:
"An error has occurred in the script on this page"
Line: 86
Char 908
Error: Access is denied
Code: 0

 

I would highly appreciate any suggestion to what to do.

Thank you very much!

pd: I did not find any checkbox related to SSL of TLS in my Internet Options as suggested above. I doubt though this is my problem, Friday last week it worked perfectly fine.

I got the solution from other source; I post it here for future reference:

 

Unblock all Webex apps in Symantec Endpoint Protection

 

(Friday I was running a system cleaning that set this blockage without asking the user)

Good Evening,
I have the same problem as the others. I get a message: failed to get correct parameters while downloading the meeting component. What should I do?

 

I also faced the same issue before. At that situation I followed the steps shown by a YouTube video (link is given below) and it successfully worked for me.

 

link : https://youtu.be/drrt00PbaK0

This is a video about simple method for How to solve Error: 'Failed to get correct parameters while downloading the meeting component. Contact Technical Supp...

Content for Community-Ad