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Went to partial services & temporary licensing after UCCX upgrade from 8.0.2.SU1 to SU2

amydongqin
Level 1
Level 1

I just upgraded a UCCX system from 8.0.2.SU1 to 8.0.2.SU2.  After upgrade a couple services have are now stuck in partial service on primary server (User Manager and Application Manager).  Also now when I login it says that I'm running on temporary licenses that will expire in 29 days.  All was well prior to upgrade (and was a properly fully licensed system).

Please advise.

1 Accepted Solution

Accepted Solutions

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Ouch. That licensing countdown should occur only if the platform configuration has changed. This is a "Call TAC" moment any way you look at it. Let us know what they say.

View solution in original post

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Ouch. That licensing countdown should occur only if the platform configuration has changed. This is a "Call TAC" moment any way you look at it. Let us know what they say.

Thanks.

I just opened one.

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