07-22-2015 09:01 AM - edited 03-17-2019 03:44 AM
I have been working to update all of our phones before the upgrade to 10.5. What I ran into was... I updated the 8831 on the LAB system running 10.5.
It had the interim load of sip8831.9-3-3-TO-10-3-1 on the phone prior to upgrading. (cmterm-8831-sip.10-3-1-16.cop is also loaded on the 9.1 CM system)
When i tried to bring the 8831 back to our 9.1 production system it will not register again.
Factory reset sent it back to sip8831.9-3-3-TO-10-3-1. It did allow registering back to the 10.5 system, but it WILL NOT register to the 9.1 system.
Solved! Go to Solution.
07-22-2015 01:31 PM
07-22-2015 01:31 PM
Have you checked for ITL issues?
07-22-2015 01:51 PM
The phone prompted for the new ... OK maybe it prompted for the CTL file. I will go look and read, THANKS
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