cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

WIP310 loses registration after screen timeout

evandermeer
Beginner
Beginner

Hi,

This is my first post here and I'm pretty lost so please go easy on me.

I have a Cisco WIP310 wireless IP phone connected to my voip.ms account. While the screen remains active the phone stays registered to the SIP provider, however, most often as soon as the screen turns dark whether it be while on the dock, charging or out registration is lost and I have to restart the phone (sometimes many times) before registration is re-acquired. Is this a known issue or is there anyone who has experienced this.

I am quite novice so I don't know how to generate logs which might contain more useful information than just my basic description of the problem.

Any help would be appreciated.

Thanks

1 REPLY 1

evandermeer
Beginner
Beginner

Bump

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: