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wlc 2504 with cisco 7921g

zeuscyril
Level 4
Level 4

                   hi all,

i configured cisco wireless controller 2504 which has 7.0 version and all the ap are registered with that some of 1100g and 1240g and 1140n

series access points . and the issue is the 7921g phones are not assoicating with wireless then i checked the firware it was 1.2 in the phones then i changed the phone firmware version to 1.4.2 then phones are started working.after a month again i am getting the same error "connection failed" and then restarting the phone automatically. that is also only few phones rest are working , the phones which are giving problem they also worked before.

i am using call manager 6.1

any suggestions?

thanks

cyril

1 Reply 1

islam.kamal
Level 10
Level 10

Hello

Make sure form your wireless access points ( you have to create two SSID one for data other for voice) , wireless connectivity , configuration on your switch

interface f0/0

switchport access vlan 500   (wireless vlan)

switchport voice vlan 11

spanning-tree portfast

use the below link for troubleshooting

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/6_0/english/administration/guide/7921trb.pdf

i hope also to share the error which appear on Cisco wireless IP phone

thank you

please rate if this will help