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wrong CDR cluster ID

rhegde
Level 1
Level 1

Hi ,

I recently changed the cluster ID for Callmanager CDR generation under Enterprice parameters -------> CDR cluster ID settings. Even after changing the cluster ID, CDR files generated by one of the Callmanager shows OLD cluster ID. I am running CM 7. Please let me know how I can get this resolved.

Thanks

Rav

2 Replies 2

Jose Mendez
Level 1
Level 1

Stop generating CDRs by setting the CDR Enable flag to False under CM Services Parameters, save changes. Re enable CDR generation, save changes.

If that doesn't work, restartCallManager service.

I will disable and renable CDR  enable flag during after hours and let you know..