wrong password attempts at voice mail

[abidgorsi]

Hi,

I've CUCM 6.1.2 with unity connection ( Call manager business edition). We are having auto attendant configured for one of our sites. Now coming to voice mail its working fine but once a user puts 3 wrong passwords, he start hearing auto attendant greetings. Plz advice what to do.

Regards

[jbayuka]

This is because the database may be corrupted.

Securing and Changing Your Cisco Unity Connection Passwords:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/1x/user/guide/ug040.html

Call Management Overview:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/1x/administration/guide/acm010.html