02-20-2013 02:34 PM - edited 03-16-2019 03:50 PM
First of all, sorry to open this same discussion twice, Unified Communications Applications, but it seems that on this topic there are more people on it.
There is an internal application on XML code to access a Database as a service from the phones, on phones model 8941 there is no problem at all, but on 6941 phone model I got the message error "XML Error [4]: Parse Error", can't detect wich part of XML file is not supoorted or what changes should I do to access from this phone model. On the phone guide, it says that Third-Party XML Support is enabled on both phone models.
The XML code is the following:
<?xml version="1.0" encoding="utf-8"?>
<CiscoIPPhoneInput>
<Title>Demo</Title>
<Prompt>DB Access</Prompt>
<URL>http://172.31.254.248:9080/DBAccess</URL>
<InputItem>
<DisplayName>ID: </DisplayName>
<QueryStringParam>UserID</QueryStringParam>
<DefaultValue></DefaultValue>
<InputFlags>N</InputFlags>
</InputItem>
</CiscoIPPhoneInput>
Any idea what to do to solve this problem??
Thanks,
Juan Carlos
02-20-2013 02:48 PM
Hi,
what version of call manager you have ? what is the current firmware of the phone ?
try to upgrade the firmware of the phone to the latest, it seems you are hitting a bug since xml services are supported on this phone type
HTH
Anas
please rate if it is helpful
02-20-2013 03:24 PM
Hi Anas, I have CUCM version 8.6.2.20000-2 and firmware version 9.3.1.3 for 6941, I upgrade phone firmware to version 9.3.3.2 which is the latest, but it didn't work, I got the same error message.
Any other idea??
Thanks,
Juan Carlos
02-20-2013 03:53 PM
It didn't work.
Juan Carlos
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