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Cant track and receive my CCNA CERTIFICATION

I did my CCNA (Routing and Switching) a month ago but didn't receive any online certificate. I cant track and have no idea where it is. Whenever i try to track and put the information that is given on my score sheet by Pearson, it says Mismatch. Kindly help.

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VIP Mentor

You can contact Learning team about the issue on the below URL :

 

https://ciscocert-learningatcisco.force.com/s/?language=en_US

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