cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
18565
Views
0
Helpful
3
Replies
Highlighted

How to remove free jabber for Mac (need to install local provisioned version)

I trashed the free version of Jabber on My mac so I could completely change where the VCS points to (don't want it to point to the cisco proxy) but the proxy address refuses to go away.

How do I get rid of the prefs so I can point to my VCS?

thanks

3 REPLIES 3
Highlighted
Cisco Employee

Douglas,

Try the following procedure:

1. Delete com.cisco.JabberVideo.plist

Go to user folder (username) ->

Library ->

Perferences ->

Delete com.cisco.JabberVideo.plist (Move to Trash)

2. Re-install Movi and Sign-in with new userID/password

Highlighted

I'll give that a try. I also found the forced config plist which was easy to hand change. I know you guys don't support that but that works as well. The forced config plist file location should be documented somewhere for people who have this similar situation.

I have one laptop, but there are times I want to use the free service for personal use and times I want to use my work's service. Having the ability to have profiles within the client so I can switch easily between VCS servers, proxy addresses etc would REALLY be helpful

Highlighted

Hi Douglas,

you can use the jabber version 4.4 from cisco.com .  It will allow you to change the provisioning parameter .

As for the free jabber use this link as the provisioning parameter -

https://boot.telepresence.webex.com/tmsagent/api/rest/devices/movi/provisioning

Rick Mai