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Unable to Reload the service module

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This document was generated from CDN thread

Created by: Rakesh Kannegundla on 11-05-2011 01:36:01 PM
Hi
 
I am unable session into the service module.
 
Here are the steps i followed.
 
1) I had assigned ip address for the service-module provided.
     interface SM1/0
 ip unnumbered GigabitEthernet0/0
 no ip route-cache
 service-module fail-open
 service-module ip address 10.154.120.29 255.255.252.0
 service-module ip default-gateway 10.154.120.28
 
and execute the commands on the ISR(integrated service router)
Router#wr memory
Router#service-module SM 1/0 reset
Router#serive-module SM 1/0 session
 


 Serial ATA Port 0 : Hitachi HTE545050B9A300
 Serial ATA Port 1 : Hitachi HTE545050B9A300
DDR Memory 4096 MB detected
Intel(R) Core(TM)2 Duo CPU     L9400  @ 1.86GHz
BIOS SM 3.52.7,  BIOS Build date: 11/10/2010

Intel(R) Core(TM)2 Duo CPU     L9400  @ 1.86GHz
BIOS SM 3.52.7,  BIOS Build date: 11/10/2010
System now booting...


Please wait...

Please press P to select Primary Boot Loader ...
          or S to select Secondary Boot Loader ...
          or wait to boot from default configuration ...

................................................................................                                                                             .......................
SRE module get located and run....

Now booting from secondary boot loader....


Authenticating boot loader....


Secondary Boot Loader authenticated - booting....



Please enter '***' to change boot configuration:

Detect and Initialze network device


Backup current platform configurations....

SRE step 1 - SM registration...

Response - no installation needed (len: 422)

SRE Installation Not Needed


Restoring orignial configuration...

Updating flash with bootloader configuration.
Please wait .................. done.
Loading disk:/bzImage ... done.
Unable to load image
Error: Selected disk does not exist (21)
þnable to boot image



Initializing memory #1. Please wait...




Initializing memory #2. Please wait...


This may take a minute....


 Serial ATA Port 0 : Hitachi HTE545050B9A300
 Serial ATA Port 1 : Hitachi HTE545050B9A300
DDR Memory 4096 MB detected
Intel(R) Core(TM)2 Duo CPU     L9400  @ 1.86GHz
BIOS SM 3.52.7,  BIOS Build date: 11/10/2010

Intel(R) Core(TM)2 Duo CPU     L9400  @ 1.86GHz
BIOS SM 3.52.7,  BIOS Build date: 11/10/2010
System now booting...


Please wait...

Please press P to select Primary Boot Loader ...
          or S to select Secondary Boot Loader ...
          or wait to boot from default configuration ...

.......................................................................................................
SRE module get located and run....

Now booting from secondary boot loader....


Authenticating boot loader....


Secondary Boot Loader authenticated - booting....



Please enter '***' to change boot configuration:
 

<h3 class="r">repeatedly i am getting the above messages but i am unable to login into the service-module.</h3>
 
Regards
Rakesh

Subject: RE: Unable to Reload the service module
Replied by: Anusha Kannappan on 12-05-2011 01:40:24 AM
Hi Rakesh,

You need to do an install of the AXP software.

For details on how to perform an SRE install, refer to page 6 of the AXP 1.6.1 Release Notes.  Use option 1 in the "Clean Installing Cisco AXP 1.6.1" section.  You can find the release notes here:  http://developer.cisco.com/web/axp/docs

In Brief you can issue the following command from the router to install the AXP software

service-module SM <slot>/0 install url ftp://<ftp server ip address>/<ftp server directory>/axp-k9.sme.1.6.1.pkg

Thanks,
Anusha
Comments
haydavis
Beginner

Thx for posting this solution. Worked like a charm.

I would like to add. When searching for APX package on Cisco Software download. I found an option for service module code when search using Router Model. 

Also I had to manually configure the IP, DGW on the service module. Then Ping ftp service from service module to prove connectivity.

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