The different part is in the red color format. Then they test requesting to Node 1 and found that the response is in the first format which means the response format between Node1 and Node2 is different.
Our customer informed us they unable to capture the response if it was changed. And our customer has questions:
- Why the response's format has been changed?
- Why response's format between Node1 and Node2 is different?
Our implementation team told us there was no upgrade, configuration or reboot on CUCM.