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Cisco Employee

Troubleshooting pnp daemon crash issue

 

Looks like a bug is triggered during upgrade. By upgrade I mean either

 

 

> request packages reload

 

 

or

 

 

ncs --with-package-reload

 

 

You'll have to take this with the pnp developers, not much you can do apart from refraining to upgrade

 

 

It could also be initial startup, but then nothing would work at all.

 

 

/klacke

 

 

 

 

On 22/09/16 20:35, Georgy Mathew Kallumkal (gmathewk) wrote:

 

>

 

> Hi Team,

 

>

 

> In our vMS solution we use the cisco-pnp package. In ncs.log I get the

 

> following message - “pnp daemon died”. On checking the ncserr.log.1,

 

> found the following

 

>

 

> {"22-Sep-2016::05:05:04.384",

 

> {error_report,<0.9.0>,

 

> {<0.196.0>,crash_report,

 

> [[{initial_call,{pnp,'-on_load/0-fun-0-',[]}},

 

> {pid,<0.196.0>},

 

> {registered_name,[]},

 

> {error_info,

 

> {error,

 

> {badmatch,

 

> {error,

 

>                         {badarg,

 

> [{appmodder,set_appmod,9,

 

> [{file,"appmodder.erl"},{line,30}]},

 

> {pnp,init,1,[{file,"pnp.erl"},{line,494}]},

 

> {gen_server,init_it,6,

 

> [{file,"gen_server.erl"},{line,315}]},

 

> {proc_lib,init_p_do_apply,3,

 

> [{file,"proc_lib.erl"},{line,239}]}]}}},

 

> [{pnp,start,0,[{file,"pnp.erl"},{line,394}]},

 

>

 

> {proc_lib,init_p,3,[{file,"proc_lib.erl"},{line,224}]}]}},

 

>

 

> I am not sure what is the best way to troubleshoot what caused pnp to

 

> crash. Any ideas on how to investigate ?

 

>

 

> Thanks in advance.

 

>

 

> Regards

 

> Georgy