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Application that can send recording via Email

Sergio Polizer
Cisco Employee
Cisco Employee

Hi Everyone, I`m looking for a MediaSense Application that can send the recordings via email.

Use case: Customer will use MediaSense to record public claims about non compliance conduct of employees. The supervisor would receive emails informing that a new claim was left. It is like a voicemail, but with more storage capacity and management.

Thanks a lot for your help, Sergio.

6 Replies 6

mbenenso
Level 1
Level 1

Hi, Mark

You use to work on

MediaSense Application that can send the recordings via email

Right?

Thanks

Anil Verma
Level 5
Level 5

Sergio,

I am not aware of such an application.

It is possible to build one using the MediaSense API.

Thanks,

Anil

Cisco MediaSense Product Manager

Anil,

I have a customer with the same request, can you give more details so that this can work when using MediaSense. The customer presently uses ConnecWise as their CRM.

Thanks

We have a sample application that we can share with the customer and partner.

They can use it to create one of their own.

Currently we do not have any readily available package doing this.

Thanks,

Anil Verma

Cisco MediaSense Product Manager

anilve@cisco.com<mailto:anilve@cisco.com>

Phone: +1 206 256 3081

Mobile: +1 253 670 3156

Twitter: @anilve

Anil,

Thanks for your quick reply, presently we sent a quote for a UCCX for 10 agents with premium license. What will I need to send the partner so that we can get this to work. Also how do I get a hold of the sample application.

Regards

Reach out to me at anilve@cisco.com and I can provide a zip file with the source.

Thanks,

Anil Verma

Cisco MediaSense Product Manager

anilve@cisco.com<mailto:anilve@cisco.com>

Phone: +1 206 256 3081

Mobile: +1 253 670 3156

Twitter: @anilve