Management

Hi,I am new to HCS and HCM-F and trying to build a web application using which agents can be created in the HCS platform.Should i need to use the CCDM Web service API's from my application to create an agent or use the HCM-F Web Service API's from my...

Good afternoon everyone,I would like to know how much can cost the license for cisco HCS and how many users can configure as end point ?

VOSS recently announced their CUCDM Admin (3 day) training course now available Virtually - as a 5 day (4-5 hours a day) course without the need to travel.https://www.voss-solutions.com/news/blog/2018/introducing-cloud-based-training-from-voss/If you...

Hi Team, I would like to interface with CISCO CUCDM , can you provide some help on how can I do it. I have this link https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/hcs/11_5/CUCDM_11_5_1/API_Reference_Guide/chcs_b_cucdm-1151-api-reference-guide/c...

Hi everyone - I'm brand new to the forum and this is my first (newbie!) question - apologies if I have stepped on any etiquette or rules!I'm working with someone who is interested in developing a new Voice Cloud Solution (SaaS) which will use HCS for...

We currently have a limit of 5 persistent ECC Variables in HCS-CC. Is there any flexability to increase on this, or are there any plans to increase this limit?Thanks

Hi, I'm trying to connect to WDSL of HCS License Manager through an API of my application, however, I'm struggling with the process of sending the credentials for authentication to access the WDSL. Can anyone please provide a way which I can use to a...

Hi ,Have an issue where , in some countries, you have to use the LocalBreakin-out and some counties Central Breakinout..troubleshooting of Signalling is easy enough from SDL on the Uc-apps , but the biggest issue is with Media ?in some-case  we could...

Hi,Those anyone knows if there are any bulk loader to register analog lines from a VG3XX?Thanks

Hi,I'm trying to automate DRS tasks.- Create Backup Device- Create Schedule- Activate ScheduleAs we do a fully automated installation through USD Director of our UC Appliances we are looking for ways to automate all possible tasks. I have not found a...

The 12,000 model for HCS-CC has a limit of 6000 Active CallTypes and 12,000 for Configured. Does this mean that only 6,000 Calltypes can be in scripts? or that the CallType's EffectiveFrom and EffectiveDates fields are either side of today in CCDM?Th...

I have a client that would like to know if the HCS UCM is compatible with a Nortel Opt 61 and Opt 81 via a sip trunk or another solution  where the dial plan is able to communicate to each other.

Hi,I am trying to setup a client for interfacing with HCMF via ws, by following the directions provided on the linkhttps://developer.cisco.com/site/hcs/learn/fulfillment-ws-sample.gspHowever, when it comes to generate the Java classes, I get the foll...