Management

Hi,We are using RisPort API for getting device IP Address using https://CUCM_IP:8443/realtimeservice/services/RisPort.Here is our piece of code-CmSel.MaxReturnedDevices = 100;CmSel.Status = "Registered";CmSel.Class = "Phone";CmSel.Model = 255; //AnyC...

Hello, I am trying to log in to Mediasense using the Authentication API. I think I have all the necessary information correct but I get this error from the Server: HTTP Status 500 - javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated typ...

Hello DevNet,I am planning to create a Java app that grabs the CDR files and decode them to get a report of calls failed/dropped due to lack of channels available (E1 or FXO).Q1: Is it possible with the CDR fields?Q2: What fields do I need to look at...

Max connections for dbaxlweb at jdbcurl exceed.  Connection not allowedHas anyone received this error when attempting to access call manager via axl?

I'm writing some code where a get operation should not return a result but an error telling me the object isn't there. So I figured, I need to look for axl code 5007 - yet my parsing code didn't return it.So I had a look at the raw response which loo...

I'm currently designing an automated provisioning solution for a customer who wants to use AD integration.Unfortunately, that's quite a pain. At the point where a user decides "let's open user xyz in the telephony system", the LDAP sync may not have ...

I have constructed a SOAP request to get the status of one phone (envelope below). However, it appears that my SelectItems/Item criteria is being ignored and I'm just getting a random response from the RISPORT service. As you can see below, my reques...

Hello,I'm having a problem when I try to load the WSDL file for the "Invoke Web Service" activity in System Center Orchestrator.     .I'm trying to create a connection between Orchestrator 2012 R2 and Cisco Unified CM 10.5 through a Web Services. Whe...

Does Media Sense allow supervisors to filter recordings so they can only hear their own agent's recordings?Is it possible for administrators to restrict recordings so that only the supervisors of the teams can hear their own teams messages. i have a ...

Hello,I have only seen MediaSense in the lab environement from cisco dcloud and I saw that , in Search and Play page , I get the field with sessionID . My question is where does that ID come from ? how is it formed ? does it mean anything or it's jus...

Hello,In our analytics product, we use the CUCM XML API function CDRonDemandService.get_file to extract CDR and CMR records. This functions normally in most of our commercial deployments. However, we have encountered two CUCM deployments in which the...

Thought I would throw this out here to see if what I found was "working as planned" or a bug.When working with the AXL call [AXL 10.5], the updateDeviceProfile has 2 optional ways of sending in a list of lines.  One way is to use the <line> tag and s...

I am using the following directSQL to find out if Extension Mobility Profile is logged in or not. I need to do this check for multiple profiles periodically and sometimes it is more frequently. Seeing it could have negative impact on the AXL service ...