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Finesse 12.5 performance improvements - part 1. c10k
Created by asrambik on 10-19-2020 01:21 AM
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    The browser-based Finesse Agent Desktop 12.5, that ships with the Cisco Unified CCE / CCX contact center solutions, has made massive strides in the performance of its underlying infrastructure, which improves its throughput and reliability ... view more
Cisco Webex Virtual Hackathon: Fun & Easy, 60 Teams Win Priz...
Created by ivypham on 09-21-2020 01:02 PM
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Fun and Easy Virtual Hackathon: 60 Teams Win Prizes, ALL Participants Receive Certificate Signed by Execs   Important Note: This contest is governed by the Terms and Conditions in the document attached at the end of this page. Please ... view more
Social Miner Info required
Created by Roy_11 on 09-10-2020 05:09 AM
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Hi Experts, I Need one help on Cisco social miner , hope you will help us on below requirements . Many Thanks!!!!Actually, we have third party application trying to integrate in UCCE through task routing API concept .Just we need to get the agen... view more
Cisco DevNet Sandbox for BroadWorks Release 24 availability
Created by jeepraka on 09-07-2020 08:02 AM
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As part of the Cisco BroadWorks R24 rollout the DevNet Sandbox system will be upgraded to the latest software release on September 11, 2020.  We don't anticipate any disruption to Sandb... view more
Invalid value for confidentialAccessMode in updateLine when ...
Created by stephan.steiner on 06-08-2020 12:33 PM
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I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line> <callForwardAll> <forwardToVoiceMail>true</forwardToVoiceMail> <callingSearchSpaceName>Uni... view more
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