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could not connect to database

Bticest_jt
Level 1
Level 1

Hi all:

    

     I'm working on AXL API for just 2 days. So everthing is new for me.

     I just want to get call history with the script "http://{AppServerIPAddr}:8080/axlServices/callHistory?device=#DEVICENAME#".

     The situation is I have downloaded "axlServices.war" and configured by the guide step by step.

     I have deployed the .war on Tomcat.

     "https://<CUCM-IP>:8443/axl/" is OK.

     But I could not connect to CDR database by ODBC Datasource on Windows 8.1(X64).

     Also, I have configured the CUCM by the guide "Cisco Unified CDR Analysis and Reporting Administration Guide, Release 9.1(1) - CDR Analysis and reporting tool [Cisco U…".

     I got an Error on dashboard when I log on CAR like:

    

No. of records in Tbl_Billing_Data No. of records in Tbl_Billing_Error
07

     And I got an Error when I export the "Top N" report like: "30061 : Data is not available in the Database".

Thanks

Jeff.