Create a Call Pickup Group without itself in "Current Associated Call Pickup Groups

[fabien.bonic]

Hi there,

I want to create a Call Pickup Group without itself in "Current Associated Call Pickup Groups" using AXL. Each time I create a Pickup Group, the new pickup group is added in the associated call Pickup Groups. How can I create one without this association ? Do I always need to update after the creation to remove this link ?

Thank you. Regards,

Fabien

[npetrele]

Hi Fabien,

Can you share the XML request you're using?

Thanks

[fabien.bonic]

Hi Nick,

Here are the XML Request I’m using

Call Pickup Group Creation with no member:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/9.0">

<soapenv:Header/>

<soapenv:Body>

<ns:addCallPickupGroup sequence="?">

<callPickupGroup>

<pattern>20170310</pattern>

<description>fbo20170310</description>

<name>fbo20170310</name>

<members>

</members>

</callPickupGroup>

</ns:addCallPickupGroup>

   </soapenv:Body>

</soapenv:Envelope>

Response:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">

<soapenv:Body>

<ns:addCallPickupGroupResponse xmlns:ns="http://www.cisco.com/AXL/API/9.0">

<return>{5054DC4D-50E3-8DA9-BACB-8DED5F600673}</return>

</ns:addCallPickupGroupResponse>

   </soapenv:Body>

</soapenv:Envelope>

Get Call Pickup Group:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/9.0">

<soapenv:Header/>

<soapenv:Body>

<ns:getCallPickupGroup sequence="?">

<name>fbo20170310</name>

</ns:getCallPickupGroup>

   </soapenv:Body>

</soapenv:Envelope>

Response (where I see there is a member):

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">

<soapenv:Body>

<ns:getCallPickupGroupResponse xmlns:ns="http://www.cisco.com/AXL/API/9.0">

<return>

<callPickupGroup uuid="{5054DC4D-50E3-8DA9-BACB-8DED5F600673}">

<pattern>20170310</pattern>

<description>fbo20170310</description>

<usage>Call Pick Up Group</usage>

<routePartitionName/>

<members>

<member uuid="{42065C2C-A5D8-8348-93FA-672882AD60D0}">

<priority>1</priority>

<pickupGroupName uuid="{5054DC4D-50E3-8DA9-BACB-8DED5F600673}">fbo20170310</pickupGroupName>

</member>

</members>

<pickupNotification>No Alert</pickupNotification>

<pickupNotificationTimer>6</pickupNotificationTimer>

<callInfoForPickupNotification>

<callingPartyInfo>false</callingPartyInfo>

<calledPartyInfo>false</calledPartyInfo>

</callInfoForPickupNotification>

<name>fbo20170310</name>

</callPickupGroup>

</return>

</ns:getCallPickupGroupResponse>

</soapenv:Body>

</soapenv:Envelope>

Update (same request than creation – with no member):

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/9.0">

<soapenv:Header/>

<soapenv:Body>

<ns:updateCallPickupGroup sequence="?">

<pattern>20170310</pattern>

<description>fbo20170310</description>

<name>fbo20170310</name>

<members>

</members>

</ns:updateCallPickupGroup>

</soapenv:Body>

</soapenv:Envelope>

Get response after update:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">

<soapenv:Body>

<ns:getCallPickupGroupResponse xmlns:ns="http://www.cisco.com/AXL/API/9.0">

<return>

<callPickupGroup uuid="{5054DC4D-50E3-8DA9-BACB-8DED5F600673}">

<pattern>20170310</pattern>

<description>fbo20170310</description>

<usage>Call Pick Up Group</usage>

<routePartitionName/>

<members/>

<pickupNotification>No Alert</pickupNotification>

<pickupNotificationTimer>6</pickupNotificationTimer>

<callInfoForPickupNotification>

<callingPartyInfo>false</callingPartyInfo>

<calledPartyInfo>false</calledPartyInfo>

</callInfoForPickupNotification>

<name>fbo20170310</name>

</callPickupGroup>

</return>

</ns:getCallPickupGroupResponse>

</soapenv:Body>

</soapenv:Envelope>

Thanks,

  Fabien

[npetrele]

Sorry it took me so long to remember to address this.  This is a puzzler to me.  I'll have to try a few things.

[npetrele]

Hi Fabien,

It looks like that's just the way it works.  If you add a call pickup group in the web UI, you get the same results.  So that's the default behavior.

Thanks,

Nick