CUCM 12.5SU6 getLine not returning associated devices

[tozzy52]

Hello,

I'm facing an issue since upgrading from 10.6 -> 12.5 that when I use getLine, I am getting a result of "None" under 'associatedDevices', when I know this particular directory number is attached to a number of phones. Anyone have any ideas what's going on?

getLine_data = {
'pattern': ''71911,
'routePartitionName': 'PAR_YORK_ONNET'
}

try:
getLine_resp = service.getLine(**getLine_data)

RESPONSE:

'return': {
        'line': {
            'pattern': '71911',
            'description': None,
            'usage': 'Device',
            'routePartitionName': {
                '_value_1': 'PAR_YORK_ONNET',
                'uuid': '{2AC30C60-DC10-4794-BF22-E6A022AF2740}'
.............
'associatedDevices': None, 
'useEnterpriseAltNum': None, 
'useE164AltNum': None, 
'active': None,

[npetrele]

You have an open double-quote:

'pattern': ''71911,

[tozzy52]

Apologies, that's a typo in my post, the actual code is correct though. Here's what the original looks like

USERDATA = input("Enter the UserID of the person you are setting up: ")

getLine_data = {
'pattern': USERDATA,
'routePartitionName': 'PAR_YORK_ONNET'
}

try:
getLine_resp = service.getLine(**getLine_data)

[npetrele · Accepted solution]

Can you try the request in SoapUI and see what the response returns? That's a way to determine if the problem is with AXL or if it's with either your code or the Python library.

[tozzy52]

Great idea! Sometimes I forget the basics.

I'm getting better results on SOAP UI so I'll retake a look at my python environment, thanks alot!