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UCCE Managing Call Recording (Pause/Resume)

Hi All,

I know that the startRecording API is not supported on UCCE. I have read the developers Guide for Finesse and MediaSense and recognize that I can't rely on Finesse for the recording control.

My question is: If I have a 100% recorded environment, what is the sequence of MediaSense API Calls to find and manage a specific devices active recording?

Thanks in advance.

1 ACCEPTED SOLUTION

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Contributor

Finding active recordings in MediaSense is easy using the REST API

MediaSense API development site is here: https://developer.cisco.com/site/mediasense/overview/

Look for the documentation for the version you are working with.

Here is a way to do this:

  1. You can find all active sessions with the getAllActiveSessions to get them all.
  2. Find the session you want to end.
  3. Use the pauseRecording with the SessionId of the call to stop the recording.

View solution in original post

1 REPLY 1
Highlighted
Contributor

Finding active recordings in MediaSense is easy using the REST API

MediaSense API development site is here: https://developer.cisco.com/site/mediasense/overview/

Look for the documentation for the version you are working with.

Here is a way to do this:

  1. You can find all active sessions with the getAllActiveSessions to get them all.
  2. Find the session you want to end.
  3. Use the pauseRecording with the SessionId of the call to stop the recording.

View solution in original post

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