cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
20820
Views
36
Helpful
2
Replies

Cisco ASR 920 Status LED Red

tobin_jim
Level 1
Level 1

I have two brand new Cisco 920-12SZ-IM routers. They have a single power supply installed in each of them.

After booting up both routers have the STAT LED showing solid red. The fan tray light is green. The PWR LED is green. The documentation shows this as a critical error. While the fans are loud during the system boot up, they seem to be fine during normal operation. Do I have two routers with the same fault or is this some sort of bug? Various outputs are below.

Router#sh environment

Number of Critical alarms: 0
Number of Major alarms: 0
Number of Minor alarms: 0

Slot Sensor Current State Reading
---- ------ ------------- -------
P0 PEM Iout Normal 2 A
P0 PEM Vout Normal 12 V DC
P0 PEM Vin Normal 245 V AC
P0 Temp: Output Normal 40 Celsius
P0 Temp: Input Normal 37 Celsius
P1 PEM Iout Normal 2 A
P1 PEM Vout Normal 12 V DC
P1 PEM Vin Normal 245 V AC
P1 Temp: Output Normal 40 Celsius
P1 Temp: Input Normal 34 Celsius
P2 Temp: FC PWM Fan Speed 35% 24 Celsius
R0 VADM1: VX1 Normal 999 mV
R0 VADM1: VX2 Normal 998 mV
R0 VADM1: VX3 Normal 1000 mV
R0 VADM1: VX4 Normal 903 mV
R0 VADM1: VP1 Normal 5062 mV
R0 VADM1: VP2 Normal 3318 mV
R0 VADM1: VP3 Normal 1799 mV
R0 VADM1: VP4 Normal 1196 mV
R0 VADM1: VH Normal 12689 mV
R0 VADM2: VX1 Normal 999 mV
R0 VADM2: VX3 Normal 752 mV
R0 VADM2: VX4 Normal 673 mV
R0 VADM2: VP1 Normal 1350 mV
R0 VADM2: VP2 Normal 1772 mV
R0 VADM2: VP3 Normal 1496 mV
R0 VADM2: VP4 Normal 2495 mV
R0 Temp: Inlet Normal 24 Celsius
R0 Temp: Outlet Normal 37 Celsius
R0 Temp: Cylon Normal 62 Celsius
R0 Temp: Board Normal 41 Celsius
R0 Temp: POE PS Normal 32 Celsius

Router#sh vers
Cisco IOS XE Software, Version 03.16.01a.S - Extended Support Release
Cisco IOS Software, ASR920 Software (PPC_LINUX_IOSD-UNIVERSALK9_NPE-M), Version 15.5(3)S1a, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Wed 04-Nov-15 14:20 by mcpre


Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.


ROM: IOS-XE ROMMON

Router uptime is 13 minutes
Uptime for this control processor is 15 minutes
System returned to ROM by reload
System image file is "bootflash:/asr920igp-universalk9_npe.03.16.01a.S.155-3.S1a-ext."
Last reload reason: Reload Command

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

License Level: advancedmetroipaccess
License Type: Permanent
Next reload license Level: advancedmetroipaccess

cisco ASR-920-12SZ-IM (Freescale T1042) processor (revision 1.2 GHz) with 919092K/6147K bytes of memory.
Processor board ID CAT1947U1KA
12 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4193280K bytes of physical memory.
3295007K bytes of SD flash at bootflash:.

Configuration register is 0x2102

Router#sh platform power
Power audit feature is not enbled.

Router#sh platform dig
Router#sh platform di
Router#sh platform diag
Chassis type: ASR-920-12SZ-IM

Slot: 0, ASR-920-12SZ-IM
Running state : ok
Internal state : online
Internal operational state : ok
Physical insert detect time : 00:01:00 (00:16:23 ago)
Software declared up time : 00:02:03 (00:15:21 ago)
CPLD version : 1506160C
Firmware version : 15.5(3r)S2

Sub-slot: 0/0, 12xGE-4x10GE-FIXED
Operational status : ok
Internal state : inserted
Physical insert detect time : 00:03:05 (00:14:19 ago)
Logical insert detect time : 00:03:05 (00:14:19 ago)

Slot: R0, ASR-920-12SZ-IM
Running state : ok, active
Internal state : online
Internal operational state : ok
Physical insert detect time : 00:01:00 (00:16:23 ago)
Software declared up time : 00:01:00 (00:16:23 ago)
CPLD version : 1506160C
Firmware version : 15.5(3r)S2

Slot: F0,
Running state : ok, active
Internal state : online
Internal operational state : ok
Physical insert detect time : 00:01:00 (00:16:23 ago)
Software declared up time : 00:02:09 (00:15:14 ago)
Hardware ready signal time : 00:00:00 (never ago)
Packet ready signal time : 00:02:40 (00:14:43 ago)
CPLD version : 1506160C
Firmware version : 15.5(3r)S2

Slot: P0, ASR920-PSU0
State : ok
Physical insert detect time : 00:01:39 (00:15:45 ago)

Slot: P1, ASR920-PSU1
State : ok
Physical insert detect time : 00:01:42 (00:15:42 ago)

Slot: P2, ASR920-FAN
State : ok
Physical insert detect time : 00:01:43 (00:15:41 ago)

2 Replies 2

tobin_jim
Level 1
Level 1

There is a critical alarm generated for each interface that is up but does not have a physical connection. This alarm can be turned off my putting these ports in an admin down state.

There is also a critical alarm for not having a second power supply. This can not be turned off.

Issue the command "show facility-alarm status" to see the relevant alarms.

aggr-asr920-vergueiro-spo-001#show facility-alarm status
System Totals Critical: 0 Major: 0 Minor: 0

Source Time Severity Description [Index]
------ ------ -------- -------------------
GigabitEthernet0 Jan 30 2020 12:55:52 INFO Physical Port Administrative State Down [2]

 

To solve
conf t
interface giga0 
shut

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: