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ME3400E POWER SUPPLY 2 is NOT PRESENT

Dear Readers,

 

Problem: I can not get the second power supply working.

Please see below point 3.) Cisco Power-Supply Quick Guide

 

I think i know why its not working please assit if you know why/how.

Cisco is talking about Installing the DC Power-Supply Module step 4 "16-gauge copper wire".

Our field engineer when placing the switch on site did not carry out this step.

 

Is it not working because step 4 was not carried out ?

 

---------------------------------------------------------------------------------

 

Type: ME-3400E-24TS-M

 

1.)

show inventory

NAME: "Power Supply 1", DESCR: "FRU Power Supply"
PID: ME34X-PWR-AC

 

2.)

show env power
POWER SUPPLY 1 is AC OK
   AC Input  : OK
   Output    : OK
   Fan       : OK
POWER SUPPLY 2 is NOT PRESENT - Alarm disabled

 

3.)

https://www.cisco.com/c/en/us/td/docs/switches/metro/me3400e/hardware/quick/guide/me3400e_pwr.html

 

Regards,

Agab

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