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iPhone App for the Cisco Support Community :: UPDATED v1.4 ready for download

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iphone-NEW-200x150-promo-banner-April2012_v2.png Helping you stay connected with Cisco Support Community, anytime, anywhere!

We are pleased to announce an UPDATED release of our iPhone and iPad application. 

Be sure to Visit and Subscribe to Notifications on the Cisco Mobile Technical Support for future release and updated information

The 1.4 Update includes:

    * Enhancements                                                                                                                                     

          o Podcasts: enables the addition of Podcast feeds

          o My Activities: Contains both My Discussions and My Recent activities which will now allow users to not only access discussions they have started but also discussions they have replied to

          o Better Logic modification for allowing single space to be entered provided there are some additional characters after the space.

    * Bug-fixes  

          o Fixed performance issues for recent activity

          o Fixed bug to display user star ranking for monthly

The Cisco Technical Support iPhone App is designed  to enable you to connect and interact with Cisco Support Community, your one-stop technical support destination.  You can download the new app for free from the Apple iTunes Store by searching for “Cisco Technical Support”.  If you have the previous version please update to the latest version in iTunes which provides bug fixes and the ability to edit your own replies.


The app is currently available for download in ALL COUNTRIES (English Only).

The Cisco Technical Support iPhone app provides access to Cisco Support Community's rich technical support discussions. The App connects you to forum discussions, RSS feeds, videos, and our community's "leaderboards" via a user friendly mobile app interface. Through this app, you will be able to collaborate with other community members anytime, anywhere!

Download_the_iPhone_app.jpg

Download Today ::

http://itunes.apple.com/us/app/cisco-technical-support/id398104252?mt=8

(User Guide available for Download in attached files below)

iPad App for Cisco Support Community : Now Available

Comments

Hello,

any support for Android too ?

Regards,

NH

Beginner

Thanks for the inquiry Nicholas.  Android is on our roadmap as well along with additional cool features for mobility later this year.  Please stay tuned!

Hi,

do you have any tentative date when will the iphone app be launched? I am eagerly waiting for this.

Beginner

Hi Rajiv,

I can't disclose the actual date yet, but please expect an update announcement real soon!  We're all very excited as well!

Beginner

Just downloaded the app and it is swanky!!  It's already helping me in a outage tonight...

It beats running across the data-center to where my laptop has to charge!

The app looks really polished and seems to have some great functionality.

Great work!

Beginner

Brett,

Where did you download the app from?

Its on the app store....Its called 'Cisco Technical Support'

Beginner

Right on, its up in the App Store.

Community Member

I like the layout - looks clean - easy to get to the information needed.

Community Member

I can't see it on app store....

Beginner

Jimmy,

Please search for "Cisco Technical Support" in the app store. That is also the name of the app.

Community Member

Thanks for your help. But I still can't see the app. I think the problem is about my country... Im from europe / France. Perhaps the app is not available... ?!

Beginner

Hi Jimmy,


That is correct.  We have limited launch to just a few select countries.  Within a few weeks look for greater availability.

Advisor

What about us Apple-haters? We want it on Droid! NOW!

I do see it is on the roadmap, I'm just venting on all those cool iphone apps that I can't use.

Beginner

We'll make sure to crack the whip and try to get it done ASAP   All kidding aside, we are working on it; it will take some time but we'll keep the community informed as we draw closer to launch

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